Privacy Policy

1. Introduction

Mediatio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our case valuation platform and services.

By using Mediatio, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Name (if provided)
• Firm or organization name (if provided)

2.2 Case Data

When you use our case valuation tools, you may input:

• Case details and captions
• Economic and non-economic damage figures
• Liability assessments and factors
• Insurance and coverage information
• Timeline and procedural data

Important: We do not require or encourage you to input personally identifiable information (PII) of parties involved in cases. We recommend using anonymized or coded references for case parties.

2.3 Usage Data

We automatically collect certain information when you use our service:

• IP address and approximate location
• Browser type and version
• Device information
• Pages visited and features used
• Time and date of access

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our case valuation services
• Process your transactions and manage your subscription
• Generate case valuation reports and analyses
• Improve and optimize our platform and algorithms
• Communicate with you about your account and our services
• Respond to your inquiries and provide customer support
• Comply with legal obligations

4. Data Security

We take reasonable measures to protect your data:

• Encryption: All data is transmitted over HTTPS encrypted connections
• Authentication: Secure authentication provided through Supabase
• Hosting: Our services are hosted on reputable cloud infrastructure (Vercel, Supabase)
• Payments: Payment processing is handled securely by Stripe
• Access: Your data is only accessible through your authenticated account

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal data or case information to third parties.

We may share information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., payment processing, hosting), bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Specifically:

• Account data is retained until you delete your account
• Case data is retained for the duration of your subscription plus 90 days
• Anonymized and aggregated data may be retained indefinitely for analytics
• We may retain certain data as required by law or for legitimate business purposes

7. Your Rights

You have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Export: Request your data in a portable, machine-readable format
• Opt-out: Opt out of marketing communications at any time

To exercise these rights, contact us at privacy@mediatio.ai.

8. Cookies and Tracking

We use essential cookies necessary for the operation of our service, including:

• Authentication cookies to keep you logged in
• Session cookies to remember your preferences
• Security cookies to prevent fraud

We do not use third-party advertising cookies or sell data to advertisers.

9. Children's Privacy

Mediatio is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities, to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Mediatio after such modifications constitutes your acknowledgment and agreement to the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: